CORONAVIRUS (COVID-19) UPDATE
ATTENTION: As of AUGUST 1st, 2021 we will be resuming normal bookings, and allowing mixed groups to be booked together. If you prefer to have a private experience, we recommend that you secure either ALL 8 "individual tickets" or choose "Book a whole escape room", to ensure it is only you and your party.
Escape In Time is excited to announce that WE ARE OPEN for business, as of Thursday, June 4th, 2020! We are currently unaffected by the Coronavirus; we are open and are maintaining our current business hours! We understand that as the COVID-19 situation continues to develop, that our customers' concerns will, as well. We appreciate you reaching out so we are able to share the steps we are taking to keep our customers, staff, and facility safe.
Your health is our top priority. We have put special measures in place to keep all guests safe both during and after their adventure.
We have increased the frequency and thoroughness of disinfecting between each group. Hand sanitizer will be provided in designated areas. Staff will be following all social distancing guidelines and screened daily to ensure they are healthy and symptom-free.
We ask everyone follows the steps below to ensure the safety of our guests and staff.
1. All individuals that have been recently exposed to the Covid-19 virus or are showing symptoms should remain home. Please give us a call so we are able to discuss your options.
2. Social distancing & masks are encouraged, but not required.
3. Use of hand sanitizer is required before entering the facility. Escape In Time will provide hand sanitizer both before you enter the facility and in designated, common areas. Individual hand sanitizer will also be available for purchase.
4. All escape room experiences will be private! Until further notice, your adventure will only include your party. Once tickets have been successfully booked online into an empty room, there will not be an option to add more individuals. If you’d like to add more tickets to your group, please call and our associates will be happy to assist you.
What happens to my ticket(s) if Escape in Time's operation hours change?
In the event of a forced closure or if Escape in Time deems our facility unsafe or feels that the customers' and staff's health is at risk, we may be inclined to close the facility or change our operation hours temporarily. If your appointment were to fall on a day or time in which the facility must close, you will be able to rebook to a future date, without penalty. All discounted offers, gift certificates, or vouchers' restrictions would still apply. Expiration dates will be considered on a case-by-case basis, but no more than a 90-day extension will be granted, at this time. Refunds will not be provided in the case that the facility closes due to safety concerns, no exceptions.
